Portfolio
Each engagement is scoped for real outcomes: clear milestones, honest tradeoffs, and measurable impact. Details are anonymized where appropriate.
Complete revenue cycle management redesign for a multi-provider oncology practice — from charge capture and ICD-10/CPT assignment through claim submission, denial management, and payment posting.
Outcome: 28% increase in net collections within the first six months.
Resolved persistent claim denials for a pain management clinic through coding audit, documentation coaching, and payer-specific rule alignment for injection and infusion services.
Outcome: Denial rate dropped from 18% to under 5% in 90 days.
Built a unified scheduling and patient data platform integrating with the clinic's legacy EHR across four locations, eliminating double-bookings and manual data re-entry.
Outcome: 40% fewer scheduling conflicts and 15 hours saved per week on data entry.
Streamlined provider credentialing packets and payer enrollment for a new outpatient center with 12 providers across multiple specialties, reducing time-to-enrollment significantly.
Outcome: Average enrollment time reduced from 120 days to 45 days.
Took over billing operations for a growing urgent care network, implementing real-time eligibility verification, automated charge capture, and aggressive A/R follow-up workflows.
Outcome: Collections increased 35% while patient volume grew 20%.
Developed a lightweight web application connecting inventory tracking to purchase orders and vendor notifications for a medical supply distributor.
Outcome: Eliminated stockouts and reduced manual vendor follow-ups by 70%.
Retrospective chart review and prospective documentation coaching for a cardiology practice to ensure procedure codes matched clinical documentation and payer requirements.
Outcome: Improved coding accuracy to 97% and reduced audit risk.
Mobile-first job scheduling, real-time status updates, customer notifications, and automated invoicing for a growing field service company with 30+ technicians.
Outcome: 50% faster job dispatch and 40% reduction in billing delays.